When choosing a company for outsourcing training, one of the most important things that you should consider is the type of training follow-ups and evaluations that they offer. Quality companies will always have some type of training follow-up that will help to ensure that your employees are able to retain the knowledge and skills that they’ve learned.
Evaluate at the Right Time
The evaluations shouldn’t be directly after the end of the training session though. Instead, waiting several months is going to be a much better way to determine just how effective the training was. If your employees are able to retain their knowledge and skills after three months, you can be sure that those skills are now a permanent part of the employee’s toolset.
Is the Outsourcing Company Living Up to Expectations?
If you are working with a company that offers outsourced training and they don’t offer follow-ups and evaluations, or the evaluations show that your employees aren’t learning, it’s time for a change.
In summary, follow-ups are vital for the following reasons:
- Determines the value of the training company
- Helps employees increase confidence in their skills
- Ensures retention of information gained during the training